Terms and conditions

Last updated: 21 September 2026

This English text is a translation for your convenience. Only the Croatian version is legally binding.

1. The parties

The host is Matija Dvorneković, OIB (Croatian personal ID number) 18855356068, Kolodvorska 33, Velika Gorica, referred to in these terms as 'we'. We provide accommodation in a private household under a decision issued by Sisak-Moslavina County, KLASA: UP/I-335-03/26-01/29, URBROJ: 2176-05-01/2-26-5, dated 17 September 2026.

Contact: [email protected], +385 98 934 2058. Accommodation services are supervised by the Croatian State Inspectorate (tourism inspection).

The guest is the adult who sends the booking request and takes responsibility for everyone staying with them, referred to in these terms as 'you'.

These terms apply to bookings agreed directly with us, through the form on this website, by email or by phone. For bookings made through Booking.com or Airbnb, that platform's terms also apply.

2. What you are renting

You rent the whole house with its land, not individual rooms. There are no other guests in the house during your stay.

The holiday home Imanje Brodara Tome, Šišinec 32, 44272 Šišinec, is officially rated four stars. Unique property identifier: c0f01d1a-7e2a-4ea5-ab5d-cf416e63afc9. The house has a floor area of 170 m², two bedrooms and one bathroom.

No more than six people may stay in the house, children included. More people may not stay without our written consent.

3. How a booking is made

1. Request. You choose your dates and send a request. A request is not a booking and doesn't commit you to pay anything.
2. Temporary hold. We hold the dates you chose for 24 hours while we check them, so that nobody else can take them in the meantime.
3. Our reply. Within 24 hours we get in touch on WhatsApp, on the number in your request, or by email, confirm the dates and agree the deposit and your arrival. Then we also send you the confirmation by email. If we can't confirm the dates, we let you know and the hold is cancelled automatically.
4. Deposit. We agree the amount of the deposit at that point. You pay it by bank transfer to the IBAN given in section 5.
5. Confirmed booking. The booking is confirmed and the dates are yours once the deposit has reached our account. Until then the dates are not guaranteed.

The contract is concluded in Croatian. We send you the confirmation with the agreed dates, number of guests and price by email, and keep a copy ourselves.

4. The price and what it includes

The price depends on the dates and the number of nights, and you see it before you send a request. The minimum stay is two nights.

The price includes the whole house and the land, use of the sauna and the hot tub, bed linen, towels, water, electricity, heating and internet.

Tourist tax is included in the price per night. There is no charge for final cleaning.

We expect to find the house in the condition you received it in, but you don't have to clean it before you leave. If it is left in a real mess, we charge €100 for the extra cleaning. Reference price on 21 September 2026: €100

Prices are in euros. We are not registered for VAT, so no VAT is charged.

5. Payment

The deposit is paid by bank transfer to IBAN HR53 2360 0003 2418 1177 8, BIC ZABAHR2X, account holder Matija Dvorneković. The balance is paid before your stay begins: in cash or by card on arrival, or by bank transfer to the IBAN. You can also pay the full amount at once by bank transfer.

We issue a receipt for every payment. No card details are entered on this website and no payments are taken online.

6. Cancellation and changes

6.1 If you cancel

Please cancel in writing, by email. The date we receive your message is the one that counts. The deadline for cancelling is five days before your arrival date.

If you cancel within this deadline, we refund the deposit you paid. If you cancel later, the deposit is not refunded.

If you don't arrive and haven't cancelled, the booking is treated as used and the amount paid is not refunded.

6.2 If we cancel

We may cancel a booking only in exceptional cases, if the house cannot take guests because of a breakdown, damage or force majeure. In that case we tell you straight away, refund the full amount you have paid and, if possible, offer you other dates. Apart from refunding what you have paid, we are not liable for any other costs you have incurred in the meantime.

6.3 Changing your dates

If you want to change your dates, we will try to accommodate you if the new dates are free. You aren't entitled to a change, and it depends on availability.

6.4 Right of withdrawal

For an accommodation contract for specific dates, a consumer has no right of withdrawal from a distance contract (Article 86(1)(12) of the Croatian Consumer Protection Act). You can cancel under the conditions in section 6.1.

7. Arrival, departure and guest registration

Check-in is from 3pm, at a time we agree with you and no later than 6pm, and check-out is by 10am. Other times are possible if agreed in advance and if other guests' arrivals and departures allow it.

On arrival, all guests show their identity documents. Like every host in Croatia, we are required by law to register guests in the eVisitor system within 24 hours of arrival. The data is used only for this registration and for calculating the tourist tax, as described in our privacy policy.

If you refuse to provide your details for registration, we cannot accept you, and the booking is then treated as cancelled by you.

8. House rules

This is a family holiday home. The rules are there so that every guest can count on peace and quiet, and they apply without exception.

• No pets.
• The house is not let for parties of any kind, including hen and stag parties.
• Only the guests named in the booking may stay in the house or on the land. Extra guests are not allowed.
• Smoking is not allowed anywhere on the property.
• Quiet hours are from 11pm to 7am.
• Use the sauna, hot tub and barbecue according to the instructions in the house. Children may use them only under adult supervision.
• The River Kupa and the beach by the house are not designated bathing areas and are not supervised. You swim at your own risk, and parents or guardians are responsible for children.
• Light open fires only in the place provided for that purpose, and never leave them unattended.

In the event of a serious breach of the rules, we may ask guests to leave the house. In that case the amount paid is not refunded.

9. Liability for damage

You receive the house and its equipment in good working order and return them in the same condition. Any damage caused by you or the people with you must be reported straight away and paid for before you leave or within an agreed period.

Normal wear and tear is not considered damage. We do not ask for a security (damage) deposit.

We are not liable for your belongings, money or valuables left in the house or on the land, or for vehicles parked on the property.

10. Our liability and force majeure

We guarantee that the house matches the description on this website and what was agreed in the confirmation.

We are not liable for circumstances beyond our control: power or water cuts in the wider area, loss of the internet connection, the weather, the condition and level of the river, road closures and other cases of force majeure.

11. Complaints

If you're not satisfied, please tell us straight away, during your stay, so that we can put things right on the spot.

You can send a written complaint to [email protected] or by post to the address above. We record every complaint and reply to it in writing within 15 days of receiving it.

We do not commit to resolving consumer disputes before an alternative dispute resolution body. In our reply to your complaint we will name the competent body before which you can start proceedings. You can also complain to the Croatian State Inspectorate (tourism inspection).

12. Personal data

How we handle your data, how long we keep it and what rights you have is set out in our privacy policy. The use of cookies is described on the Cookies page.

13. Governing law and jurisdiction

These terms are governed by the law of the Republic of Croatia. We try to settle any dispute by agreement, and if that fails, the court with subject-matter and territorial jurisdiction in the Republic of Croatia is competent.

14. Changes to these terms

We may change these terms. Your booking is governed by the version in force on the day you received your confirmation. The date of the last change is shown at the top of this page.